A design and technology studio focused on simplifying anything
Purpose
Challenge every requirement to learn what matters most. Clear communication drives good change management.
Methods
Design and optimize each step of a process for what is strictly necessary or joyful to pursue every goal.
Tools
Select, source, or build the technology to implement any worthwhile process. Acceleration and automation are critical.
Terms of Service
1. Agreement to these Terms
These Terms of Service ("Terms") are a binding legal agreement between you ("you" or "User") and Reduction LLC ("Reduction," "we," "us," or "our"), governing your access to and use of our software applications, websites, and related services (each an "App," and together the "Services"). The Services include, without limitation, the following applications: DropLayer, and any other application we identify as being subject to these Terms.
By downloading, accessing, or using any of the Services, you agree to be bound by these Terms and by our Privacy practices described in Section 9. If you do not agree to these Terms, do not use the Services.
We may offer additional or different terms for specific Apps or features. Where those terms conflict with these Terms, the App-specific terms control for that App.
2. Eligibility
You must be at least 16 years old to use the Services. By using the Services, you represent and warrant that:
- you are 16 years of age or older;
- you have the legal capacity to enter into these Terms;
- you are not barred from using the Services under the laws of the United States or any other applicable jurisdiction; and
- you will comply with these Terms and all applicable laws.
If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
3. Your account
Some features require you to create an account. When you create an account, you agree to:
- provide accurate, current, and complete information;
- keep your login credentials confidential and secure;
- be responsible for all activity that occurs under your account; and
- notify us promptly at [email protected] if you suspect unauthorized use of your account.
We are not liable for any loss arising from unauthorized use of your account. We may refuse, suspend, or terminate accounts at our discretion, including for violations of these Terms.
4. Acceptable use
You agree not to, and not to permit others to:
- use the Services for any unlawful, harmful, fraudulent, or abusive purpose;
- upload, post, or share content that is illegal, infringing, defamatory, harassing, hateful, sexually exploitative of minors, or that violates the rights of others;
- impersonate any person or entity, or misrepresent your affiliation with anyone;
- attempt to gain unauthorized access to the Services, other users' accounts, or our systems or networks;
- interfere with, disrupt, overload, or attempt to disable the Services;
- reverse engineer, decompile, scrape, or attempt to extract source code, except where such restriction is prohibited by law;
- use bots, automated scripts, or other automated means to access the Services without our written permission; or
- circumvent, disable, or interfere with security or advertising features of the Services.
We may investigate and take appropriate action against anyone who violates this Section, including removing content, suspending or terminating accounts, and reporting activity to law enforcement.
5. User content
The Services may allow you to create, upload, post, store, or share content, including photos, images, text, and other materials ("User Content").
You own your User Content. We do not claim ownership of it.
License you grant to us. By submitting User Content, you grant Reduction a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, modify (for technical purposes such as formatting and resizing), publicly display, publicly perform, and distribute your User Content for the following purposes: (a) to operate, provide, and improve the Services; and (b) to promote and market the Services, including in advertising and promotional materials. This license continues for as long as your User Content is on the Services and for a commercially reasonable period afterward to allow for backups and removal. Where your User Content has been shared with others or used in promotional materials, the license may continue with respect to those uses.
Your responsibility. You represent and warrant that you own or have the necessary rights to your User Content and that it does not violate these Terms or the rights of any third party.
Removal. We may, but are not obligated to, review, monitor, or remove User Content at any time and for any reason, including content we believe violates these Terms.
Feedback. If you send us suggestions or feedback, you grant us an unrestricted, perpetual right to use it without obligation or compensation to you.
6. Advertising
The Services are provided to users free of charge and are supported by advertising. By using the Services, you understand and agree that:
- we and our advertising partners may display advertisements within the Services;
- advertisements may be served based on information collected through the Services, as described in Section 9;
- advertisers and their products, services, and content are solely responsible for their advertisements, and we do not endorse them; and
- your dealings with advertisers, including any purchases or communications, are solely between you and the advertiser, and we are not responsible for any loss arising from those dealings.
Advertisers who purchase advertising from us are subject to a separate written advertising agreement, and these Terms do not govern that relationship.
7. Our intellectual property
The Services, including all software, designs, text, graphics, logos, trademarks, and other materials (excluding User Content), are owned by Reduction or our licensors and are protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use. We reserve all rights not expressly granted. You may not use our name, logos, or trademarks without our prior written consent.
8. Third-party services
The Services may contain links to or integrate with third-party websites, products, or services that we do not control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk and subject to their terms.
9. Privacy
We respect your privacy. Our Privacy Policy explains in detail what information we collect and how we use it, and is incorporated into these Terms by reference. This Section is a brief summary.
- Information we collect. We collect information you provide (such as account details and User Content) and information collected automatically when you use the Services (such as device identifiers, usage data, and approximate location), including through cookies and similar technologies.
- How we use it. We use this information to operate, secure, and improve the Services, to serve and measure advertising, and to comply with legal obligations.
- Advertising. We serve advertisements ourselves based on limited signals, such as the content of codes you scan and the location from which you scan them. We do not use third-party ad networks and do not track you across other companies' apps.
- Sharing. We share information with service providers, advertising partners, and as required by law. We do not sell information in a way that would require us to offer an opt-out under applicable law unless we provide such an option.
- Your choices. You may access or delete your account information by contacting us at [email protected] or using in-App controls where available. Device-level settings may let you limit ad tracking.
If you are located outside the United States, you understand that your information will be processed in the United States.
10. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, REDUCTION DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE OR RELIABLE. YOU USE THE SERVICES AT YOUR OWN RISK.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, REDUCTION AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless Reduction and its owners, members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or the rights of any third party.
13. Copyright complaints (DMCA)
We respect intellectual property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act ("DMCA").
If you believe content on the Services infringes your copyright, please send a written notice to our designated agent with:
- your physical or electronic signature;
- identification of the copyrighted work claimed to be infringed;
- identification of the allegedly infringing material and its location on the Services;
- your contact information (name, address, telephone, email);
- a statement that you have a good-faith belief the use is not authorized; and
- a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner.
Designated DMCA Agent:
Reduction LLC
Attn: DMCA Agent
Email: [email protected]
We may remove allegedly infringing material and terminate the accounts of repeat infringers. If you believe your content was removed in error, you may submit a counter-notice with the information required by the DMCA.
14. Termination
You may stop using the Services and delete your account at any time. We may suspend or terminate your access to the Services at any time, with or without notice, including if you violate these Terms or if we discontinue an App. Upon termination, the licenses granted to you end, but Sections that by their nature should survive (including Sections 5, 7, 10, 11, 12, 15, and 16) will survive.
15. Dispute resolution; arbitration; class-action waiver
Please read this Section carefully. It affects your legal rights, including your right to sue in court and to have a jury trial.
15.1 Informal resolution first
Before starting an arbitration or other proceeding, you agree to first contact us at [email protected] and provide a brief written description of the dispute and your contact information. You and Reduction agree to try in good faith to resolve the dispute informally for at least thirty (30) days from the date of that notice. This step is a precondition to starting arbitration.
15.2 Binding arbitration
If the dispute is not resolved within that 30-day period, you and Reduction agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, rather than in court, except as provided below. The arbitration will be administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable consumer rules, and conducted in the State of Georgia or, at your election, where you reside, or by telephone or video where permitted. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction. This agreement to arbitrate is governed by the Federal Arbitration Act.
15.3 Class-action waiver
You and Reduction agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.
15.4 Exceptions
Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or prevent unauthorized access to the Services.
15.5 Right to opt out of arbitration
You may opt out of the arbitration and class-action waiver provisions (Sections 15.2 and 15.3) by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name and a statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts identified in Section 16. Opting out does not affect any other part of these Terms.
16. Governing law and venue
These Terms and any dispute arising out of them are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Subject to Section 15, you agree that any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to the personal jurisdiction of those courts.
17. Changes to the Services and these Terms
We may modify, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by posting the updated Terms with a new effective date or notifying you within the Services. Your continued use of the Services after the changes take effect means you accept the updated Terms.
18. General
- Entire agreement. These Terms (and any App-specific or additional terms and our Privacy Policy) are the entire agreement between you and Reduction regarding the Services.
- Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary. If the class-action waiver in Section 15.3 is found unenforceable as to a particular claim, that claim will proceed in court rather than arbitration.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. You may not assign these Terms without our consent. We may assign them, including in connection with a merger, acquisition, or sale of assets.
- No third-party beneficiaries. These Terms do not create any third-party beneficiary rights, except for the indemnified parties named above.
- Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
- Apple/Google app stores. If you obtained an App through a third-party app store (such as Apple or Google), additional app-store terms may apply, and the app-store provider is not a party to these Terms and is not responsible for the Services.
19. Contact us
Reduction LLC
Email: [email protected]
Privacy Policy
1. Introduction
This Privacy Policy explains how Reduction LLC ("Reduction," "we," "us," or "our") collects, uses, and shares information when you use our software applications, websites, and related services (the "Services"). This Policy is incorporated into and part of our Terms of Service.
The Services are intended for users in the United States. By using the Services, you agree to this Policy.
2. Information we collect
a. Information you provide to us
- Account information — such as your email address, username or display name, and password (which is stored in a hashed, non-readable form).
- Profile information — any details you choose to add to your profile.
- User content — photos, images, text, and other materials you create, upload, or share through the Services.
- Communications — information you provide when you contact us for support.
b. Information collected automatically when you use the Services
- Scanned code content — the data contained in the codes you scan using the Services (for example, the text or strings encoded in a scanned code).
- Location information — the location from which you scan a code. Depending on your device permissions, this may include precise (GPS-level) location. You can control location access through your device settings.
- Device and usage information — such as device type, operating system and version, app version, language settings, IP address, and basic usage and log data needed to operate and secure the Services.
We do not use third-party advertising networks, third-party analytics SDKs, or cross-app tracking technologies, and we do not request your device's advertising identifier (IDFA) or show an App Tracking Transparency prompt for cross-app tracking.
3. How we use information
We use the information we collect to:
- provide, operate, maintain, and improve the Services;
- create and authenticate your account and keep it secure;
- store and display your User Content;
- select and display advertisements within the Services that are relevant based on limited signals — namely the content of the codes you scan and the location from which you scan them (see Section 4);
- respond to your support requests and communicate with you about the Services;
- detect, prevent, and address fraud, abuse, security issues, and technical problems; and
- comply with legal obligations and enforce our Terms of Service.
4. How advertising works
Our apps are free and supported by advertising. We serve ads ourselves. We use the content of the codes you scan and your scan location to choose which advertiser's ad to display to you at that moment.
- We do not share your personal information with third-party ad networks.
- We do not track you across other companies' apps or websites.
- Advertisers pay us to display their ads; they do not receive your personal information. We may share only aggregated or de-identified performance information (for example, how many times an ad was shown) that does not identify you.
5. How we share information
We do not sell your personal information. We share information only as described here:
- Service providers. We use Supabase to host our database, manage authentication, and store files. Supabase processes this information on our behalf, under our instructions, and stores it in the United States. We may use other service providers in the future and will update this Policy accordingly.
- Legal and safety. We may disclose information if required by law or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, or to investigate fraud or abuse.
- Business transfers. If Reduction is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
- With your direction. We share information when you ask us to or otherwise direct us to (for example, content you choose to make public or share with other users).
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Services. We may retain certain information for a reasonable period afterward to comply with legal obligations, resolve disputes, prevent abuse, and maintain backups. When information is no longer needed, we delete or de-identify it.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
8. Your choices and rights
- Access, update, or delete. You can review and update your account information within the Services, or request access to or deletion of your information by emailing [email protected].
- Location. You can enable or disable location access through your device settings at any time. Disabling location may make the ads you see less relevant but will not prevent you from using the core features of the Services.
- Communications. You can opt out of non-essential emails by following the unsubscribe instructions in those messages, and manage push notifications through your device settings.
State privacy rights (including California). Depending on your state of residence, you may have the right to: know what personal information we collect and how we use it; request a copy of it; request correction or deletion; and not be discriminated against for exercising these rights. Because we do not sell your personal information or share it with third parties for cross-context behavioral advertising, no "Do Not Sell or Share My Personal Information" option is required; if this changes, we will provide one. To exercise any right, contact us at [email protected]. We will verify your request (typically using your account email) and respond as required by applicable law. You may authorize an agent to act on your behalf.
9. Children's privacy
The Services are not directed to children, and you must be at least 16 years old to use them. We do not knowingly collect personal information from anyone under 16. If you believe a person under 16 has provided us information, contact us at [email protected] and we will delete it.
10. Third-party links and content
The Services may contain links to, or display content from, third parties (including advertisers). We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing them with information.
11. Information storage in the United States
We are based in the United States, and we store and process information in the United States. The Services are intended for users located in the United States.
12. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will provide reasonable notice, such as by posting the updated Policy with a new effective date or notifying you within the Services. Your continued use of the Services after the changes take effect means you accept the updated Policy.
13. Contact us
Reduction LLC
Email: [email protected]